Take Your Business to the Next Level

As the owner or manager of a small business, you are constantly challenged to do more with less, to compete more favorably against larger competitors, and to keep costs in check. That’s really the crux of the issue: How do you make the most of what you have? Enabling your people to be more productive, keeping your costs down, and making sure that you’re providing the best possible service to your customers is paramount.

We’ve also become such a mobile workforce that knowing how to simply “reach out and touch someone” has become more difficult. People work not only from their offices, but also from a home office, or a coffee shop, or a hotel room, or an airport terminal — just about anywhere. Remember, work isn’t where you are, it’s what you do!

There is, of course, a solution. You can enable your employees to use the right device, at the right time and in the right place, making it easy for them to reach others and for them to be reached. Everything works together (no matter where you are) to make reaching your customers, partners, and suppliers — and letting them know how to reach you — as simple as entering a single phone number and letting the technology rather than your fingers do the “walking.” This solution, not surprisingly, is known as Unified Communications.

This book presents a broad overview of Unified Communications: what it is and what it can do for you and your small business. It is provided compliments of Avaya, the leader in Intelligent Communications.

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